Freshsales API

freshworks.com

Verification pendingResearched, not yet routed

Freshworks sales CRM with contact upsert and bulk upsert APIs. Buying direct: From $9/user/mo (annual). Listed Sep 29, 2026.

Capabilities: 0
From: n/a
Calls, 30 days: 0
Ranked first: 0 of 0

Overview

Researched from the vendor's own pages; every fact links to its source and the day we checked it.

CRM & Sequencers

Freshsales is Freshworks' sales CRM. Its REST API (per-account domain under myfreshworks.com/crm/sales) uses an API token header and offers contact create, upsert and bulk upsert; the documented limit is 1000 API requests per hour per account.

Company

Verified

Legal name: Not confirmed
Headquarters: San Mateo, US
Founded: Not confirmed
Employees: Not confirmed
Ownership: Not confirmed
Status: active
Kind: Platform
Website: www.freshworks.com

API

Verified

Access: Self-serve API
Style: REST
Auth: API key (header)
Base URL: https://domain.myfreshworks.com/crm/sales/api
Features: Bulk —Async —Webhooks —MCP —Sandbox —
Rate limit: 1000 API requests per hour per account
Docs: Reference Rate limits

Pricing

Model: per seat
List prices: Growth $9/user/month, billed annually
Currency: USD
Free tier: Free trial
Checked: Sep 29, 2026

Compliance

SOC 2: Not confirmed
GDPR: Not confirmed
CCPA: Not confirmed
DPA: Not confirmed
Resale / storage: Unknown until a written agreement says otherwise

Relationships

Integrations: Not confirmed
Alternatives: None named by the vendor

Sources (3)

Freshsales pricingchecked Sep 29, 2026
Wikidata: Freshworkschecked Sep 29, 2026
Freshsales API referencechecked Sep 29, 2026

Placement in the Grid

Where this vendor sits on the GridRouter Grid in each category it serves. No vendor pays for placement.

Placement in the GridRouter Grid by category
Category	Placement	Execute	Coverage	Calls	Report
CRM & Sequencers	Not yet rated	–	–	0	View Grid

API

The vendor's OpenAPI document as stored in the catalog, its operations, and the rate limits it publishes.

Reconstructed · low confidenceOpenAPI 3.1.0 · 2 operations · checked Sep 29, 2026 Spec (YAML)

Rebuilt from the vendor's public docs, only what the pages show. Each operation links the page it came from; response shapes the docs don't spell out are left empty rather than guessed.

Operations in the freshsales spec
Method	Path	Summary	Params	Source
POST	/contacts/upsert	Upsert a contact	0	Docs
POST	/contacts/bulk_upsert	Bulk upsert contacts	0	Docs

Rate limits

Published rate limits for freshsales
Limit	Scope	Plan	Endpoint	Burst / concurrency
1,000 / hour	account	All	All	— / —

GridRouter never paces above these and backs off on 429, honoring Retry-After. Source, checked Sep 29, 2026

Compare Freshsales

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